Legal
Last Updated: February 27, 2026
These Terms & Conditions ("Terms") govern your use of the Menu Nova platform and related services. By using Menu Nova you agree to these Terms. If you do not agree, please do not use the service.
Menu Nova provides digital menus, QR menus, menu management, pricing management, WhatsApp redirection, and related digital-menu services for restaurants and cafés.
The scope and availability of specific features may vary based on the plan you use and may change from time to time as the service evolves.
Restaurants are responsible for the accuracy and legality of the content shown on their Menu Nova menu, including:
Menu Nova simply displays the information the restaurant provides. Restaurants must ensure that the content they publish is accurate, current, and complies with applicable laws.
Menu Nova is not the restaurant and currently does not prepare, sell, deliver, or guarantee food.
Food quality, availability, orders, delivery, customer service, refunds, and cancellations are the restaurant's responsibility. Any food order placed via WhatsApp is a transaction directly between the customer and the restaurant.
Users must protect their accounts and login credentials. You are responsible for all activity that occurs under your account.
You must not:
Menu Nova may suspend or terminate accounts that violate these Terms.
Menu Nova may provide paid plans or recurring service charges according to the applicable plan chosen by the restaurant. Charges, if any, will be communicated to you at the time you sign up for the applicable plan.
Menu Nova currently does not process online card or bank payments through its platform and does not store card, bank, or payment credentials. A payment gateway integration may be introduced in the future, at which point these Terms will be updated accordingly.
If the applicable monthly hosting / service charge is not paid by the due date, Menu Nova may temporarily pause / suspend the restaurant's QR menu.
During suspension:
Menu Nova may provide payment reminders before suspension where practical.
Suspension for non-payment does not automatically cancel legitimate outstanding charges.
The Menu Nova platform, its branding, logos, design, and code are owned by Menu Nova. Restaurants retain ownership of the content they upload (menu items, images, descriptions, business information) and grant Menu Nova a limited licence to display and process that content solely for the purpose of providing the service.
Menu Nova aims to keep the service running smoothly, but does not guarantee uninterrupted availability. The service may be temporarily unavailable for maintenance, upgrades, or reasons outside our control.
To the maximum extent permitted by applicable law, Menu Nova is not liable for any indirect, incidental, special, or consequential losses arising from the use of the service, including losses caused by food orders placed via WhatsApp with restaurants.
Menu Nova reserves the right to update, modify, or revise these Terms & Conditions from time to time when necessary. Updates may be made because of:
The updated version will be published on the Menu Nova website with a revised "Last Updated" date. Users should review these Terms periodically. Where required by applicable law, Menu Nova will provide appropriate notice of material changes.
For questions about these Terms, please contact us at support.menunova@gmail.com.
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